What is the Employee Family Assistance Program?
Employee Family Assistance Program (EFAP) is an in-workplace program that helps distressed employees with personal problems to find appropriate human care services. The goal of the program is to ensure that employees and their families get the precise service they need – anonymously, and without negatively affecting their job status.
Who are the referral persons?
Referral persons are individuals selected by their peers to act as a link between distressed employees and services that could be of help. The referral persons are trained, through this United Way program, to identify problems early and assist the individual employee in a caring, sensitive way, to find appropriate services.
Who should take the training?
Union representatives or individuals representing an employee group or association, management, medical unit staff, human resource managers, first line supervisors. The training is open to both unionized and non-unionized workplaces.
Benefits of the program
This program increases awareness of the personal and family needs of employees. It offers concrete approaches to guidance and assistance that result in: healthier employees; better employee productivity; reduced grievances and associated arbitration costs; reduced absenteeism; fewer Workers’ Compensation Board claims; fewer confrontations; a more productive and happy workplace.
Employee Family Assistance Program training is provided each spring through United Way London & Middlesex. Among other relevant presentations, the 10-session program covers the topics of substance abuse, stress, community resources, interviewing and listening skills, and assisting families in crisis.
If you have any questions about the Labour programs, please contact:
Labour Programs & Services Coordinator